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Privacy Policy

This Data Protection Policy informs you about the information and data that we may collect during our collaboration and explains the purposes of collecting and processing it, but also how we use this information. It also explains how we treat your information and data, ensuring the maximum possible security for them, as we take all necessary measures to protect them.

1. Guarantee of data security and confidentiality

Mamapanda collects and processes personal data and information in accordance with applicable national law and EU Regulation 2016/679 (General Data Protection Regulation).

2. Your Personal Data

We collect and process only the necessary data and information, as you give it to us, with your explicit consent, when you enter into a transaction with us for the purchase or lease of a product or when you are in contact with us for a transaction or cooperation investigation, or even when you are informed about our products and services. This data is collected either by e-mail, or by telephone, or from our website, or in person, in writing. They can concern (indicatively and not restrictively) name, telephone numbers, electronic and postal addresses, etc.

  • For what purposes do we collect your data?

The purposes for which we collect and process your data and information with your consent are related to:

  • the provision of breast pumping equipment rental services
  • your information about news, services and products that interest you,
  • to know your response and your degree of satisfaction with our services and products, so that we are constantly improving
  • our easy communication,
  • updating the file of our services and our financial offers,
  • your recruitment to our staff, immediate or future,
  • informing you, as health professionals, about issues of interest to you,
  • the possibility of a future report for your next service,
  • the general optimization of our services.

We also collect and process data, in addition to your consent, when required by law (eg a tax provision) and / or when required by our contract.

  • How long do we keep the data in our file?

The data are kept for as long as required depending on the purpose for which they were collected. Generally, when the purpose of data retention and processing has been fulfilled or ceased to exist, they are deleted, subject to our legal compliance with a law that will make it mandatory to maintain them.

In any case, we do not retain data for more than a decade from their original collection.

  • To whom can your personal data be disclosed?

For the sole purpose of fulfilling our service (eg hire - order delivery), your data may be given to our employees, associates, or subcontractors who process it for the purpose of fulfilling our service.

At our own risk, we ensure the same strict terms in the protection of your data when working with third parties.

In addition to the above and with the exception of these, we will never assign, transfer, disclose or distribute the data to any third party, unless required to do so by Law or the Authorities.

  • Personal information and data we receive about you from third parties

It is possible that your data will come to us from third parties responsible for processing it, in the context of our cooperation. In any case, it is the responsibility of every third party to have obtained your consent. We always try to confirm that the data processing was done in the legally prescribed manner.

3. Protection of Personal Data

Our commitment to the security of your data is stable and absolute. We consistently take, in accordance with current legislation, all necessary organizational and technical measures to ensure the security of your information and personal data.

We only work with those who process data on the same terms of confidentiality and security as we do, and we are constantly updating and improving our security practices.

In the unlikely event of a leak or breach of our data, mamapanda will take all necessary measures to inform you and inform the Authorities. If you find your data leaked, you must notify us immediately, within 24 hours of being notified.

4. What are your Rights regarding your Personal Data

  • Right of access - information

You always have the right, upon your request, to have full access and information about all the data we have about you.

  • Right of processing - correction

If your Mamapanda data is inaccurate or inaccurate or incomplete, you have the right to request that it be corrected, supplemented or updated.

  • Right to delete

You have the right to apply and request that we delete your personal data, as long as this is not contrary to a provision of law (eg tax provision).

  • Right to restrict processing

You have the right to request and request that the way we process your data be restricted. This means that we can retain your information without the right to further processing, keeping only what data you need for future reference.

  • Right to the portability of your data.

You also have the right to request, with a request to Mamapanda, to retrieve and reuse or forward to third parties your personal data, for purposes and services that you choose and indicate, always in a safe and appropriate manner.


All the above rights, as well as the right to revoke your consent, you can exercise at any time by submitting a request by e-mail to: info@mamapanda.gr

You can also mail your request to Mamapanda. Our company is the legal Responsible for the processing of your Personal Data.

5. Changes in protection policy

This may be amended from time to time as a result of our ongoing efforts to improve your Data Protection. Our policy will also be updated whenever required by law.

6.What happens if you choose not to give us your consent to the collection and processing of your data or if you revoke it

In this case we will not be able to provide you with our services.

7. Contact info

Personal Data Processing Officer:

The Sole Proprietorship with the name "MAMAPANDA", based in Attica, 30A Esperidon Street, Chalandri area (Tax Identification Number 1407173403, Holargos Tax Office), legally represented. e mail: info@mamapanda.gr

  • Giving your consent to the collection and processing of your personal data means knowledge and acceptance of this.

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When you sign up for a specific newsletter, we (mamapanda.gr) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

  • Once your account is registered, just sign in and unsubscribe from newsletters in profile settings.
  • Use the “Unsubscribe” link in our newsletters that you receive.
  • Send an email to info@mamapanda.gr.

We may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to info@mamapanda.gr.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.